Payments & Privacy
Our Privacy Policy
Jacki Archibald Art firmly believes in protecting your privacy and the security of your personal information. We are committed to complying with applicable laws and regulations to ensure that any information you share with us is kept securely. We do not rent, sell or distribute our customer base or newsletter subscribers to anyone. We never collect credit/debit card information as we use a third party payment processor to handle this information securely. None of your credit/debit card information is stored anywhere on our website.
Privacy Policy Updates
Our Privacy Policy may be updated from time to time, however the latest version will always be available on our homepage -www.jackiarchibald.com
What Data Do We Collect?
When you place an order on our website www.jackiarchibald.com we collect the following information in order to fulfil your order and contact you, should a query arise:
Name
Email address
Postage and billing addresses
Phone number
3rd Parties and their Privacy Policies
In order to run the www.jackiarchibald.com website efficiently, we use the following third party websites / programs, which also comply with the applicable data protection laws:
We do not handle nor store any of your credit card data. The only data that is stored is your name, billing address and phone number which is used to fulfill the delivery.
Cookies
Our website uses cookies, to help provide you with the best experience possible. Cookies are small text files that are placed on your computer or mobile when you browse a website. They provide aggregated but anonymized information and analytics about our customers, but without identifying you. The types of cookies that we may use are listed below:
Website functionality cookies which allow you to navigate the website and use features such as “Add to cart”.
Website analytics cookies which allow us to measure and analyze how our customers use the website, to improve both its functionality and your shopping experience.
Customer preference cookies which will remember your preferences (such as your location) when browsing or shopping on our website, so we can make your shopping experience as seamless as possible and more personal to you.
What Are Your Rights?
Right to access
You have the right to request information about the personal data we hold on you at any time. You can contact: art@jackiarchibald.com and we will be able to provide you with your personal data via e-mail.
Right to portability
Whenever Jacki Archibald Art processes your personal data, based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to rectification
You have the right to request rectification of your personal data if it is incorrect, including the right to have incomplete personal data completed. You can email us at art@jackiarchibald.com to edit your personal data. If you are a newsletter subscriber, you can update your subscriber information through the link in the footer of our newsletters.
Right to object to direct marketing
You have the right to object to direct marketing. You can opt-out from direct marketing by following the instructions in the footer of each newsletter.
Right to erasure
You have the right to erase any personal data processed by Jacki Archibald Art at any time except for the following situations:
You have an ongoing matter with Customer Service.
You have an open order which has not yet been shipped.
You have an unsettled debt with the Jacki Archibald Art.
You are suspected to or have misused our services within the last four years.
You have made a purchase, we will keep your personal data in connection to your transaction for bookkeeping rules. Erasure of any personal data withdraws the ability for Jacki Archibald Art to trace previous proof of purchase and may prevent opportunity to exchange or refund an item.